Customer Support Center Agent
Seeking an inbound Customer Support Center Agent for a company in Topeka. This is a fulltime position and you must have availablity between 7:00am - 7:00pm, Monday through Friday. 40 hours per week. Training lasts 4 weeks and will be from 8:00am-5:00pm.
Inbound Agent is responsible for providing world class customer service to existing client base and retail customers. Will answer questions and route calls to necessary departments.
*Previous customer service experience required*10 key required*Superior system navigation skills and the ability to multi-task*Must be experienced in inbound service calls and able to successfully approach & establish a rapport with customers*Possess the ability to diagnose the customer needs, recommend product features and explain benefits, handle objections with care; minimize the negative, provide proof and advantages while actively listening to the customer
Topeka, KS: 785.272.9999Sioux Falls, SD: 605.333.9999